At Studio 908 Hair Salon our top priority is customer satisfaction. Our focus is to provide our clients with excellent service, quality hair extensions and hair care products. Studio 908 offers exchange only for items in unused condition. Refunds will not be issued. We will not accept items that have been worn, altered or damaged. Please contact us immediately via email if you are not satisfied with your order. All exchanges must be made within 4 days of receipt. Items returned to us will be inspected to ensure they are in their original condition. Once the inspection has been approved we will gladly exchange your purchase.